Terms and Conditions

Welcome to Groentek Holland. By accessing and using our website and services, you agree to comply with and be bound by the following terms and conditions. Please read them carefully before placing any orders or using our services.

1. Nature of Services
Groentek Holland operates as an online grocery store specializing in fresh produce delivery, organic and specialty food sourcing, subscription meal kits, express home delivery, and customer loyalty programs. We strive to provide quality products and timely service to all our customers.

2. Orders and Payment
All orders placed through our website are subject to acceptance and availability. Groentek Holland reserves the right to refuse or cancel orders at its discretion. Prices displayed on the website are inclusive of applicable taxes unless otherwise stated. Payment must be completed before delivery unless agreed otherwise.

3. Delivery
We offer delivery services within designated areas, which will be specified during the ordering process. Delivery times are estimates and may be affected by unforeseen circumstances beyond our control. Customers must ensure someone is available to receive the order at the designated address.

4. Product Information
Groentek Holland makes every effort to display accurate product descriptions and images. However, slight variations may occur due to the nature of fresh produce. Allergens and dietary information will be provided where applicable but should not substitute personal judgment or medical advice.

5. Subscriptions and Loyalty Programs
Subscription meal kits and customer loyalty programs are governed by specific terms that will be provided upon enrollment. Customers are responsible for maintaining updated account information and adhering to the terms outlined for these services.

6. Returns and Refunds
Due to the perishable nature of our products, returns are limited. If you receive damaged or incorrect items, please contact us promptly with relevant details for resolution. Refunds or replacements are provided at the discretion of Groentek Holland following verification.

7. User Obligations
Users agree to use the website and services lawfully and not to engage in activities that may harm the system, infringe rights, or disrupt services. Providing accurate and truthful information during registration and orders is mandatory.

8. Intellectual Property
All content, including text, images, logos, and software, on the Groentek Holland website is the intellectual property of Groentek Holland or its licensors. Unauthorized use or reproduction is prohibited.

9. Liability
Groentek Holland shall not be liable for any indirect, incidental, or consequential damages arising from the use or inability to use our services or products. Our maximum liability is limited to the value of the order placed.

10. Changes to Terms
Groentek Holland reserves the right to modify or update these terms and conditions at any time without prior notice. Continued use of the website after changes implies acceptance of the revised terms.

11. Governing Law
These terms and conditions are governed by and construed in accordance with the laws of the Netherlands. Any disputes arising under or in connection with these terms shall be subject to the exclusive jurisdiction of the courts in Rotterdam, South Holland.

12. Contact Information
For correspondence related to these terms and conditions, please send physical mail to:
Groentek Holland
18 Eastvest Street
Suite 4B
Rotterdam, South Holland
3011 LG
Netherlands

By using our services, you acknowledge that you have read, understood, and agreed to these terms and conditions.