Privacy Policy

Groentek Holland ("we," "us," or "our") values your privacy and is committed to protecting your personal data. This privacy policy explains how we collect, use, disclose, and safeguard your information when you use our online platform, including our website and related services such as fresh produce delivery, organic and specialty food sourcing, subscription meal kits, express home delivery, and customer loyalty programs. We comply with the General Data Protection Regulation (GDPR) and other applicable privacy laws.

Information We Collect
We collect personal information that you voluntarily provide to us when registering an account, placing orders, subscribing to services, or communicating with us. This information may include your name, shipping and billing addresses, email address, phone number, payment details, and any preferences related to our offerings.

We may also automatically collect certain information when you access our platform, such as IP addresses, browser type, operating system, pages visited, and browsing behavior to enhance your user experience and improve our services.

Use of Your Information
Your data is used to:
- Process and fulfill orders and subscriptions
- Manage your account and provide customer support
- Communicate important updates and service-related information
- Operate, maintain, and improve our online platform and services
- Personalize your experience and deliver tailored promotions or offers
- Comply with legal obligations and resolve disputes

Legal Basis for Processing
We process your personal data based on your consent, the necessity to perform a contract with you, compliance with legal obligations, and our legitimate interests in providing and improving our services.

Data Sharing and Disclosure
We do not sell your personal information. We may share your data with trusted third-party service providers who assist us in operating our business, such as delivery partners, payment processors, and IT service providers. These parties are obligated to keep your information confidential and use it solely for the purposes we have authorized.

We may also disclose your information if required by law or to protect our rights and safety or those of others.

Data Retention
We retain your personal data only as long as necessary to provide our services, comply with legal obligations, resolve disputes, and enforce agreements.

Your Rights
Under GDPR, you have the right to:
- Access and receive a copy of your personal data
- Request correction of inaccurate or incomplete information
- Request deletion of your data when it is no longer needed or where you withdraw consent
- Object to or restrict certain processing activities
- Request data portability
- Withdraw consent at any time without affecting the lawfulness of prior processing

To exercise these rights, you may contact us via postal mail addressed to:
Groentek Holland
18 Eastvest Street, Suite 4B
Rotterdam, South Holland 3011 LG
Netherlands

Security
We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

Cookies and Tracking Technologies
Our online platform uses cookies and similar technologies to enhance user experience, analyze usage, and deliver relevant content. You can control cookie preferences through your browser settings.

International Transfers
Since we operate primarily within the European Economic Area, your personal data is generally processed within this region. If your data is transferred outside the EEA, we ensure adequate safeguards are in place in accordance with GDPR requirements.

Changes to This Privacy Policy
We may update this privacy policy periodically to reflect changes to our practices, legal requirements, or services. We encourage you to review this document regularly. Continued use of our platform after changes indicates acceptance of the revised policy.

Contact Information
For any questions, concerns, or requests regarding your personal data or this privacy policy, please contact us by mail at:

Groentek Holland
18 Eastvest Street, Suite 4B
Rotterdam, South Holland 3011 LG
Netherlands

This privacy policy governs your use of our online platform and services provided by Groentek Holland. Your trust is important to us, and we are committed to protecting your privacy while delivering quality products and services.